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About Us

Founded in 2013, we take pride in our reputation as honest, responsive, and personable IT experts.  At the heart of our firm is a team of dedicated professionals who not only excel in their knowledge of technology but are also passionate about making it accessible and understandable for you.

We are adept at navigating the complex world of technology, ensuring you receive the best-in-class solutions tailored to your unique needs – and your budget.  While we understand that technology can be overwhelming for many users, we are committed to providing clear communication, breaking down complexities into understandable, straightforward language.

We work with clients from a diverse range of industries including professional services firms, manufacturing, local government, nonprofit organizations, and healthcare. In all areas, our client relationships transcend the transactional; they are genuine partnerships.

Our core values

 

  • Focus on supporting the client’s business objectives.  Always show clients how our solutions support their business objectives. We often provide ROI metrics with our technology proposals and quotes.
  • Understand how technology affects our client’s people and culture. Technology should support business processes and, when managed correctly, help employees enjoy their work. We understand that a happy worker is a productive worker and technology problems can cause significant workplace stress and productivity loss. We take pride in our ability to speak to high-level technology professionals and help users who may have little technical knowledge.
  • Establish expectations and communicate clearly. We don’t over-promise. We help to manage expectations and then drive to exceed them. We keep open lines of communication, so clients clearly understand what we are doing and have a path to support questions and concerns.
  • Responsiveness. We know the cost of inefficiency. So, we clearly communicate our response expectations with clients and drive to exceed them.
  • Maintain professionalism and courtesy in every interaction. Nobody likes a technology know-it-all. We understand that technology and change is challenging for many people. We are uniquely able to communicate with both high-knowledge technology people and everyday users.
  • Embrace and drive continued education.  In addition to hiring only select technology professionals, we provide additional training and even have a testing lab where we test new technology and solutions. For our clients, we host regular technical seminars about new technologies.

We are thankful to have found a reliable, honest, and professional IT company. They facilitate major IT transitions in a way that limits downtime and have always been there when we need them! We have a peace of mind knowing that SelecTech is our go-to IT company.

Carley Lorditch

Chief Administrative Officer, Handyside Plumbing, HVAC & Electrical